Booking manager assignment
Make ownership clear as requests move through the process.
Crenex Leasing Operations
Short-term leasing, from enquiry to billing.
Crenex Leasing Operations brings enquiries, space availability, approvals, agreements and billing data into one booking workflow. Built for teams managing casual and specialty leasing across shopping centres and real estate portfolios.
The booking lifecycle
One path, with the right detail at every step.
Crenex gives teams a repeatable process without forcing every asset or commercial opportunity to look identical.
Request
Capture direct, listing and third-party enquiries.
Review
Check tenant, dates, space, use and documents.
Price
Record rate, term and relevant commercial details.
Approve
Coordinate managers and stakeholders involved.
Agree
Generate and sign the required agreement.
Bill
Prepare transactions and report performance.
Example workflow
Follow a two-week pop-up booking.
An illustrative workflow for a brand booking a kiosk for two weeks. The approvals, documents and finance steps follow the portfolio’s configuration.
01
Review the space and dates
Record the brand’s requested location and booking period, check the occupancy view and assign a booking owner. Keep the enquiry and space details together.
02
Agree the commercial terms
Keep the proposed rate, permitted use and required documents with the request. Coordinate the approvals configured for that asset.
03
Prepare the agreement
Generate the agreement from an approved template. Retain document and signature events alongside the booking and its conversation.
04
Prepare finance and reporting
Keep the agreed terms, transactions and income-category information ready for the configured finance process. Review the booking alongside revenue and asset performance.
Communication
The conversation stays with the booking.
Messages, agreement events and commercial details can be reviewed together, reducing the need to reconstruct the history from separate inboxes.
Shared context
See the request and the booking information next to the conversation.
Agreement events
Keep document and signature events in the same operational history.
Clear ownership
Assign responsibility so the next action is visible.
Availability
See what is booked, active or blocked.
A portfolio view of space availability helps teams avoid clashes and understand how each area is being used.
Spaces and ad spaces
Manage the different inventory types configured for the asset.
Status by period
Distinguish accepted, active, completed and blocked occupancy.
Booking creation
Start a new booking from the availability context.
Operational detail
Designed around what the team actually does.
The workflow can be configured around your portfolio, permissions, templates and integration requirements.
Agreement generation
Use approved templates and digital document flows for each booking.
Runsheets & reporting
Give operations and leadership the views they need after a deal is agreed.
Leasing operations questions
From availability to the finance handoff.
Can teams check availability before agreeing a booking?
Crenex shows space occupancy by period, including accepted, active, completed and blocked states. Teams can review the requested dates in that context and start a booking from the availability view.
Can approval steps vary by asset or portfolio?
The workflow can reflect the portfolio’s users, permissions, documents and approval requirements. The process is configured for the deployment so each team can work with the rules relevant to its assets.
How are agreements and signatures tracked?
Teams can generate agreements using approved templates and retain document and signature events with the booking. The conversation and commercial terms remain available in the same operational record.
How does a booking reach finance?
Crenex prepares transaction and income-category data alongside the booking. The finance handoff follows the configured process. For MRI PMX, the agreed fields and validation rules are mapped during integration setup.